Goodwill North Georgia

Placement Call Specialist

Objective:
To make telephone calls to Career Center participants in order to document employment and to track the participant's progress in his/her employment search.

Major responsibilities:
Make telephone calls to Career Center participants.  Document the participant's employment search by completing a call log.  Note the participants registration form if employment has been secured.  Inform supervisor of trends in customer calls.

Qualifications:
Relate well to people, have a pleasant telephone voice, ability to listen, read and write, and the ability to comprehend oral and written instructions.

Training required:
Volunteer orientation by Volunteer Coordinator, assigned supervisor, and staff.

Time and place:
Flexible time (2 hour minimum per week)